You receive the above error message when you attempt to start GuideConnect after updating to Guide Connect 2025.07
This issue may occur following an update to Guide Connect whereby the operating system does not have the pre-requisites for running Guide Connect 2025.07 resulting in an exception and startup error.
To resolve this issue, please update your windows version to the latest version of Windows 10 or 11.
We recommend utilizing the Windows update assistant to help with updating.