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Resolving Yahoo Email Authentication / Setup Issues in GuideConnect

Users may experience authentication or setup issues when adding a Yahoo email account in GuideConnect. This article provides the steps required to resolve these issues by using an App Password and adjusting account settings.

Resolution:

  1. Create an App Password for Your Yahoo Email:
    • Use this App Password instead of your standard Yahoo password during setup.
  1. Setting up Your Yahoo Email in GuideConnect:
    • Navigate to:
      Main Menu → Settings → Email → Account Manager
    • Open the Actions Menu (press F2) and select Add.
    • Run through the email Setup wizard and use the App Password instead of your regular email password.
    • When GuideConnect redirects to a webpage, press the ESC key to exit the email setup and choose the option not to continue setting up.
  2. Update Your Email Settings:
    • Navigate to:
      Main Menu → Settings → Email → Account Manager → Select the Yahoo email account.
    • Switch OAuth to SSL for both Incoming and Outgoing server security.
    • Select the option to Test email settings at the bottom of the page.
    • The email should now authenticate successfully.

 

Last reviewed: 20/01/2026