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How do I disable AI features in GuideConnect for all users on my network?

Centrally managing access to AI features in GuideConnect

Disable AI in GuideConnect

If you need to disable AI in GuideConnect, you can do this in the Windows Registry.

Before you start

This change is intended for Windows users who are comfortable making system changes. If you are unsure, ask your IT administrator to help.

Registry path and value

For GuideConnect 2026.03 and later go to:`HKEY_LOCAL_MACHINE\SOFTWARE\Dolphin\GuideConnect`

For earlier versions of GuideConnect go to:`HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Dolphin\GuideConnect`

Create or update this value:

  • Name: DisableAI

  • Type: DWORD

  • Value: 1

When 'DisableAI' is set to '1', AI in GuideConnect is disabled.

What this setting does

This setting turns off AI features in GuideConnect. It can be useful if your organisation wants tighter control over Assistive Technology settings or needs to align with internal accessibility, privacy, or IT policies.

Export the setting for reuse

If you need to apply the same change on several machines, you can export the Registry setting to a `.reg` file after creating it on one device.

A typical export would include the GuideConnect Registry path and the 'DisableAI' value set to '1'. Your IT team can then keep this file as a standard configuration item for future deployments.

Before using an exported file widely, test it on a small number of machines to confirm it applies correctly in your environment.

Deploy the setting across all machines

For larger rollouts, it is usually best to deploy this Registry change through your existing device management tools.

Your IT administrator may choose to roll it out by using:

  • Group Policy for domain-joined Windows devices

  • Endpoint management tools such as Microsoft Intune or Microsoft Configuration Manager

  • Login scripts or other managed deployment processes already used in your organisation

This helps keep the setting consistent across devices and reduces the need for manual changes on each machine.

Important notes

  • You may need administrator rights to make this change.

  • It is a good idea to back up the Registry before editing it.

  • If GuideConnect is open, close and reopen it after making the change.

  • If the change does not take effect straight away, restart the computer.

  • If you are deploying to multiple machines, confirm that GuideConnect is installed in the same configuration across those devices.

To enable AI again

If you want to turn AI back on, change the 'DisableAI' value to '0' or remove the value from the Registry.

If you deployed the setting centrally, remember to update or remove the same deployment rule so the change is not reapplied automatically.

Need help?

Please note that this feature has an issue in the GuideConnect 2026.05 release, this will be resolved in the next release of GuideConnect.  For more information please contact Dolphin Support https://yourdolphin.com/contact/support/message

If you need support, contact your local Dolphin Dealer, the Dolphin team or speak with your IT administrator for help applying the setting safely.

Last updated: 21/09/2026