How can I Prevent GuideConnect from Repeatedly Requiring Email Authorisation?
When using GuideConnect to access your emails, you may occasionally need to reauthorise your account because GuideConnect is a third‑party application. To avoid this, you can use an app password instead.
Most email providers allow you to create and use an app password for third‑party applications such as GuideConnect.
An app password is a unique, automatically generated code that lets an application or device access your email account when two-step verification is turned on.
These passwords are especially useful if you use older apps or devices that don’t support modern authentication methods. By using an app password, these applications can still connect to your account securely without needing to complete the additional two-step verification process.
Below are knowledge base articles from several popular email providers that explain how to create and use app passwords.
App password knowledge base articles:
Outlook: Microsoft - How to get and use app passwords
Gmail: Sign in with app passwords
Yahoo: Generate and manage 3rd-party app passwords
Contact your email provider if you are unsure on the processes mention in the knowledge base articles.
Article last updated 19/01/2026