SuperNova and Dolphin ScreenReader
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      SuperNova/ScreenReader Startup Error - "Can't open the language file! SuperNova not loaded."

      The above error is displayed after updating to 24.01 with a previous version installed on the device.

      This issue was introduced with the implementation of our new installers with the 24.01 SuperNova update. To address this please try the steps below:

      1. Open C:\ProgramData\Dolphin
        NB: You may need to enable the option 'show hidden items'
      2. Copy the contents of new data folder <product edition>2401
      3. Paste the contents into the previous SuperNova/ScreenReader data folder. The previous data folder should be labelled <Product edition>XXXX where X denotes the product version. For example SnovaSuite2204.

      If you continue to experience any problems after trying the above please contact Dolphin Product Support or your local Dolphin dealer.