SAM – Bad Image Errors on Startup in SuperNova 25.01

Overview

Some users running SuperNova 25.01 may encounter SAM – Bad Image error messages when starting the software. These warnings are triggered by Windows Smart App Control (SAC), which is currently flagging two SuperNova drivers.

Although the messages may look concerning, they only affect specific braille display drivers. All other SuperNova features continue to work normally.

What Causes the SAM – Bad Image Errors?

Windows Smart App Control is incorrectly flagging the following SuperNova drivers:

• Vbraille

• TSISam

These drivers are used exclusively for Vbraille and TSI braille displays. If you do not use these displays, your SuperNova experience will remain fully functional despite the warnings.

Impact on SuperNova

• Only Vbraille and TSI braille display functionality is affected

• All other SuperNova features operate normally

• The issue is temporary and already addressed in the next update

Workarounds You Can Use Now

1. Dismiss the Error

You can safely close the SAM – Bad Image message and continue using SuperNova. All non‑braille features will work as expected.

2. Disable Windows Smart App Control

If you rely on Vbraille or TSI braille displays, disabling Smart App Control will prevent the drivers from being blocked. (Users should only do this if they are comfortable adjusting Windows security settings.)

Fix Coming in the Next Update

The affected drivers have now been code‑signed and corrected. The fix will be included in the next SuperNova update.

To ensure you receive this update automatically, we strongly recommend that users maintain an active:

• Upgrade Agreement, or

• Software Maintenance Agreement (SMA)

These agreements guarantee access to updates, patches, and ongoing improvements.

This article was last updated 27/03/2026