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A Dolphin Account has already been created using this email address.

When attempting to create a Dolphin account you receive an error informing you a Dolphin account has already been created with the email you are trying to use.

When you receive this error there are two ways to resolve this issue:

  1. You can reset your password for the email you're using by selecting Sign In With using that same email account and then selecting Forgot Password and then Request Password Reset. Upon completion, a new confirmation email will be sent to that email address.

  2. You can select Register New Account and use a different email address to create a new Dolphin Account.

 

Last updated: 13/11/2026