Knowledge Base
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EasyReader
SuperNova and Dolphin ScreenReader
SuperNova Enterprise
GuideConnect
EasyReader
SuperNova
All other products
Guide Legacy (version 9 and earlier)
EasyConverter
Dolphin Account
SuperNova Enterprise
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Knowledge Base
EasyReader
SuperNova and Dolphin ScreenReader
SuperNova Enterprise
GuideConnect
EasyReader
SuperNova
All other products
Guide Legacy (version 9 and earlier)
EasyConverter
Dolphin Account
SuperNova Enterprise
EasyReader
Knowledge base articles relating to all editions of EasyReader
I cannot remember my EasyReader/Dolphin Account password
Ensure uninterrupted access to RNIB Bookshare with EasyReader
Help logging in to EasyReader
How do I Enable 'Library Mode' in EasyReader Windows
I am unable to access the voices I purchased in my EasyReader App
I cannot log into EasyReader (for Windows) with my Google account
EasyReader Premium
Using SuperNova or Dolphin ScreenReader with EasyReader for Windows
Using a ScreenReader with EasyReader for Windows
Using VoiceView Gestures for EasyReader Amazon
Using TalkBack Gestures for EasyReader Android
Using VoiceOver Gestures in EasyReader iOS
Does EasyReader work on my Chromebook?
I cannot log into my EasyReader student account
My EasyReader account isnt activated
Loss of bookmarks following an upgrade from EasyReader version 8 to version 9.
Where to download EasyReader for Windows
Does EasyReader use the Java logging package log4j?
When attempting to reset your Dolphin Account password, an error “Invalid Token Supplied” is displayed.
Content not available on EasyReader on a pen after a change in drive letter occurs.
Problems associated with EasyReader Mac and macOS Big Sur v11.x
Import JAWS script file for use with EasyReader
Issues with Reading List in Bookshare when accessed on Android Devices.
Ensure uninterrupted access to EasyReader libraries
Error messages in EasyReader
My Premium features seem to have disappeared from my EasyReader Account
How do I unlock an EasyReader Premium license?
Unable to download books from Project Gutenberg library in Italy
How do I know which EasyReader Mac installer to choose?
I am unable to login to RNIB Reading services on my iPad or iPhone with EasyReader 11.04
I am unable to access books from RNIB Reading Services with my EasyReader Apps
SuperNova
Locate and open books downloaded using earlier versions of SuperNova.