Below is a detailed description of the different login methods for EasyReader and troubleshooting steps to resolve any issues you encounter
Individuals
You can register and sign-in in the following ways:
- Continue with Library.
This method is open to members of the Bookshare, Legimus, and MTM Taltidningar libraries. If you are a member of these libraries, you can use your library membership credentials to register and sign-into EasyReader App. - Continue with Google, Apple, or Microsoft.
If you have an iCloud, Gmail, or Outlook.com email address, you can use this single-step method to register and sign-in to the EasyReader App. On choosing this method, you will be directed to the providers website to authorise your Account. - Continue with Dolphin Account.
If you have an existing Dolphin Account, you can choose this method to register and sign-in to the EasyReader App.
If you do not have a Dolphin Account, and the Continue with Library, Apple, Google, or Microsoft options are not suitable, you can create a new personal Dolphin Account by selecting the "Create Dolphin Account" button.
For more information about Dolphin Accounts please visit: https://yourdolphin.com/dolphin-account
The creation of a Dolphin Account is a two-step process. The first step is to enter your email address and create a password. The second step requires you to activate your Account by selecting a link sent to the email address you provided during the sign up process. Only after the link is activated is the Account active. Please ensure you have access to your email account and that your email account is able to receive external emails to complete the process. You can view a video that demonstrates how to activate your Dolphin Account here:
https://yourdolphin.com/support/video?id=1187&transcript=1
Education
Automatic enrolment by registering a school email domain
The registration of a school email domain enables students to be automatically enrolled into the EasyReader Premium service when they log into the EasyReader App with a compliant Dolphin Account.
Compliance occurs when the registered email domain and the email address used by the student to setup their Dolphin Account matches.
An example:
Miss Jane Jones is a student at The Dolphin Academy. Jane has been allocated a student email address of jj123@dolphinacademy.ac.uk. To enrol Jane into the EasyReader Premium service, the Account Manager must register "dolphinacademy.ac.uk" on the Dolphin website and Jane must create a Dolphin Account using her student email address.
To register an email domain, the Account Manager must:
- Visit the Dolphin website (yourdolphin.com).
- Sign into their account using the 'Sign In' option at the top of the page.
- Select the EasyReader Premium option.
- Select the "Manage email domains" button.
- Follow the simple steps to register the domain.
Tip: From the Registration page, Account Managers can also view the students that have logged into the EasyReader App and remove student accounts that are expired.
To create a Dolphin Account, the student must:
- Open the sign in screen in the EasyReader App or visit the Dolphin website.
- Choose the ‘Sign up’ link below the login button.
- Enter their student email address and create a password.
- Activate their Dolphin Account using the link sent to their email inbox.
If a student already has a Dolphin Account that uses their personal school email address, then they must log out and sign back in to the EasyReader App to gain access to the EasyReader Premium service.
To log out:
- If you are using EasyReader App for IOS or Android, tap the "Side Menu" button at the top left corner of the screen and choose "My Dolphin Account", then tap "Log out of my Dolphin Account".
- If you are using EasyReader App for Windows, select "My Dolphin Account" from the "Side Bar" and choose "Log out of my Dolphin Account".
Enrolment by creating student logins
The creation of student logins negates the requirement for a student to create and activate a Dolphin Account. Instead, it enables an Account Manager to create the username and password the student uses to sign into the EasyReader App.
To create a student login, an Account Manager must:
- Visit the Dolphin website (yourdolphin.com).
- Sign in using the 'Sign In' option at the top of the page.
- Select the EasyReader Premium option.
- Select the "Manage student logins " button.
- Follow the simple steps to create a student login.
- Inform the student of their login credentials.
When creating a student login, the following options must be adhered to:
- The student Username must be unique across all students worldwide. It must start with a letter, contain between six and twenty characters, and may include lower case letters, numbers, dots, hyphens, and underscores. You cannot reuse a username, even after deletion.
- A password is optional. If it is entered, it does not need to be unique, but it must contain between six and twenty characters.
- The comment field is also optional. Adding a meaningful comment can help you identify which student login has been assigned to which student.
Once a student login is created, the student can sign into the EasyReader App using the Dolphin Account login option.