“A referral was returned from the server” error message is displayed when launching SuperNova?

When you launch SuperNova following installation you may get the message “A referral was returned from the server". This message is caused by an out of date or missing root certificate being installed on the operating system.

To resolve the issue install the correct root certificates.

For SuperNova or ScreenReader version 22.01 or later download and install the Code Signing - Intermediate and Root certificates from:

https://comodoca.my.salesforce.com/sfc/p/1N000002Ljih/a/1N0000000wq6/BB6R9D55vdbSV_eRHUAqYUw4tn.eWb9zW7oTnl55PKc

Once installed SuperNova should launch without error.