SuperNova Enterprise
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      “A referral was returned from the server” error message is displayed when launching SuperNova?

      When you launch SuperNova following installation you may get the message “A referral was returned from the server". This message is caused by an out of date or missing root certificate being installed on the operating system.

      To resolve the issue you may need to install the correct root certificates by updating to the latest version of SuperNova/ScreenReader.

      For SuperNova or ScreenReader version 22.01 or earlier download and install the Code Signing - Intermediate and Root certificates from:

      https://comodoca.my.salesforce.com/sfc/p/1N000002Ljih/a/1N0000000wq6/BB6R9D55vdbSV_eRHUAqYUw4tn.eWb9zW7oTnl55PKc

      Once installed SuperNova should launch without error.