1. Knowledge Base
  2. SuperNova and Dolphin ScreenReader

With Dolphin ScreenReader and SuperNova Magnifier & ScreenReader the speech stops responding while typing sentences in Microsoft Word or Outlook

Disabling Braille tracking in your Dolphin Product can affect text announcement when typing in Word and Outlook

This issue has been identified as a bug in SuperNova Magnifier & ScreenReader and Dolphin ScreenReader versions 23.02 and 23.03 that has since been resolved in a later version.

If you have a relevant Software maintenance agreement you will be able to update automatically by checking for updates in-app or by downloading the latest version from our downloads page.

If you are unable to update to the latest version the following workaround can be used as a short term fix.  To enable Braille tracking carry out the following:

  1. Open the Dolphin Product Control Panel (LEFT CONTROL + SPACE BAR).
  2. Open the Braille Menu (ALT + B).
  3. Choose Layout (L).
  4. Enable Braille Tracking (T).