When listening to a book from NLS Bard in GuideConnect all I hear is white noise

The initial GuideConnect US release included an incorrect file which caused the corruption of the audio playback with NLS Bard books

This issue has been resolved in a new GuideConnect 1.23, if you are experiencing this fault please carry out one of the following solutions:

  1. Replace just the problematic file:
    - Download the mp3Info.zip from here: https://downloads.yourdolphin.com/downloads/utils/mp3Info.zip
    - Extract the mp3Info.dll from the zip file and copy it to the GuideConnect program directory (C:\Program Files (x86)\Dolphin\GuideConnect), overwrite the existing file.
    - Now launch GuideConnect and test.
  2. Reinstall the main GuideConnect MSI file: https://downloads.yourdolphin.com/update_1932/GuideConnect/GuideConnect.msi#
  3. Reinstall a GuideConnect 1.23 with the newer installer: https://yourdolphin.com/GuideConnect/Trial