This article describes some performance issues that may occur if you are using SuperNova with Microsoft Teams.
Support for Microsoft Teams was added to SuperNova in version 19.0x. We are aware of some performance issues during video calls including slow magnification response or even a crash.
To resolve this issue please update to the latest version of SuperNova. The latest update includes performance and stability improvements to ensure seamless and uninterrupted access.
If you have a relevant Software maintenance agreement you will be able to update automatically by checking for updates in-app or by downloading the latest version from our downloads page.