SuperNova and Dolphin ScreenReader
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      A Supernova component is not installed correctly. Error Dolboot 0

      When starting Supernova 12, the above error message is displayed

      Ensure that the Dolboot service is running.

      To do this:

      1. Open the Windows Device Manager.
      2. From the 'View' menu select 'Show hidden devices'.
      3. Expand 'Non-Plug and Play Drivers'.
      4. Open the 'Dolboot' properties.
      5. Select the 'Driver' tab sheet.
      • If the current status of the service is 'stopped' then click the 'Start' button.
      • If the service starts without error then restart the machine before testing.
      • If the service fails to start you will need to ensure that the path to the Dolboot.sys is correct for the service

      To do this:

      1. Open the Registry editor.
      2. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\DolBoot
      3. Check and if required correct the path for the 'ImagePath' string, this should be as follows (replace the drive letter where needed):

      \\??\C:\Windows\system32\dolboot.sys

      4. Once corrected repeat the steps above to start the service.

      Finally restart the PC and test the Dolphin Software.

      If problems persist please contact Dolphin Product Support.