1. Knowledge Base
  2. SuperNova Enterprise

SuperNova has a latency in mouse movements when panning magnification through Microsoft Remote Desktop.

As you move the mouse around the screen with magnification turned on in a Remote Desktop session, the movements are not as smooth or fluid as when using SuperNova on a standalone PC.

A slight but noticeable latency in mouse movements is to be expected when using SuperNova through a Remote Desktop session. If you require the panning to be smoother, it might be worth using the keyboard to navigate instead of the mouse.