This app or browser may not be secure" message when attempting to set up a Gmail email account.

When attempting to set up a Gmail or Googlemail account in GuideConnect, the above message is displayed and it is not possible to complete the account setup process.

Note: This issue has been fixed in the latest version of Guide Connect, we strongly advise to update to the latest version to address this issue.

If you have a relevant upgrade agreement you will be able to update automatically by selecting 'Check for updates' within Tools > About and then restarting your device.

Should you wish to continue using an earlier version, please review the steps below:

1. Log into your Gmail account in a web browser.

2. Choose "Settings" (cog icon)

3. Choose "Security"

4. Next to "2 Step Verification - OFF" - turn this on.

Note: you will need to have access to the phone which you used to create your account in order to receive a security code.

You should now have an option available called "App Passwords".  Choose "Create New" - give the app a descriptive name, for example GuideConnect, then enter a password that meets the criteria specified.

Once done, restart GuideConnect if already running and attempt to set up your Gmail account once more, entering the newly created password when prompted.