Changes to AOL email security settings mean that it is not possible to login to an AOL account in GuideConnect.
AOL removed the option to “Allow less secure apps to sign in” option and as a result it was not possible to sign in to an AOL account in GuideConnect.
This issue has been fixed in the latest version of GuideConnect.
If you have a relevant Upgrade Agreement you will be able to update automatically by checking for updates within tools or by downloading the latest version from our downloads page.