EasyReader

Knowledge base articles relating to all editions of EasyReader

• When attempting to reset your Dolphin Account password, an error “Invalid Token Supplied” is displayed.
• Content not available on EasyReader on a pen after a change in drive letter occurs.
• Problems associated with EasyReader Mac and macOS Big Sur v11.x
• Issues with Reading List in Bookshare when accessed on Android Devices.
• Ensure uninterrupted access to EasyReader libraries
• Error messages in EasyReader
• EasyReader Premium
• My Premium features seem to have disappeared from my EasyReader Account
• How do I unlock an EasyReader Premium license?
• I cannot log into EasyReader (for Windows) with my Google account
• Unable to download books from Project Gutenberg library in Italy
• Does EasyReader work on my Chromebook?
• How do I know which EasyReader Mac installer to choose?
• I am unable to login to RNIB Reading services on my iPad or iPhone with EasyReader 11.04
• I am unable to access books from RNIB Reading Services with my EasyReader Apps
• I am missing libraries in EasyReader
• I am unable to open books I have transferred from EasyReader
• 'Download failed' when attempting to download books from the RNIB Bookshare library within EasyReader
• Calibre Audio library updates with EasyReader version 12.01
• RNIB Bookshare books fail to download from the 'Latest' list
• My iPhone with iOS 18 crashes when pressing the button to buy EasyReader Premium
• I cannot remember my EasyReader/Dolphin Account password
• Ensure uninterrupted access to RNIB Bookshare with EasyReader
• Help logging in to EasyReader
• How do I Enable 'Library Mode' in EasyReader Windows
• I am unable to access the voices I purchased in my EasyReader App
• Using SuperNova or Dolphin ScreenReader with EasyReader for Windows
• Using a ScreenReader with EasyReader for Windows
• Using VoiceView Gestures for EasyReader Amazon
• Using TalkBack Gestures for EasyReader Android
• Using VoiceOver Gestures in EasyReader iOS
• I cannot log into my EasyReader student account
• My EasyReader account isnt activated
• Where to download EasyReader for Windows
• Does EasyReader use the Java logging package log4j?